At ph 28, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your own data. By registering and using ph 28, you agree to the practices described on this page.
Last updated: June 2025 | Applies to all registered players in the Philippines.
When you create an account on ph 28, we collect the personal information you provide during the registration process. This includes your full name, date of birth, mobile number, and the payment details associated with your preferred local payment method such as GCash or Maya. We collect this information because it is necessary to verify your identity, confirm that you meet the minimum age requirement of 21 years, and ensure that all financial transactions on your account are processed securely and in your name only.
In addition to registration data, we automatically collect certain technical information when you access and use the ph 28 platform. This includes your device type, operating system, browser or app version, IP address, and session activity such as the pages you visit, the games you play, and the bets you place. This technical data helps us maintain platform performance, detect unusual activity, and improve the overall experience for Filipino players using the site on both mobile and desktop.
If you contact our support team, we may also collect the content of your messages, the nature of your query, and any supporting documents you choose to share with us. This information is used solely to resolve your concern and is retained only for as long as necessary to complete that process. We do not collect any sensitive personal information beyond what is strictly required for account verification, payment processing, and responsible gaming compliance under Philippine regulations.
The primary reason ph 28 collects your personal information is to provide you with a safe, functional, and enjoyable gaming and sports betting experience on our platform. Your registration details are used to create and manage your account, verify your identity before processing withdrawals, and ensure that only you can access your account balance and betting history. Without this information, we would not be able to operate the platform in a way that is secure and compliant with Philippine gaming regulations.
We also use your data to process deposits and withdrawals through local payment channels, to send you important account notifications such as transaction confirmations and security alerts, and to respond to any queries you raise with our support team. Where you have opted in to receive promotional communications, we may use your contact details to inform you of relevant platform updates or offers — but you can withdraw this consent at any time by contacting our support team or updating your account preferences.
Your session and activity data helps us monitor for signs of problem gambling, detect fraudulent or suspicious behaviour, and improve the platform based on how Filipino players actually use it. We may use aggregated, anonymised data for internal analytics and reporting purposes, but this data cannot be used to identify you as an individual. ph 28 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
ph 28 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is yours, and we treat it with the same level of care we would want applied to our own. We only share your personal information in the specific, limited circumstances described in this section, and only to the extent necessary to fulfil the purpose for which it is shared.
We work with trusted third-party service providers who help us operate the ph 28 platform — including payment processors, identity verification services, and cloud infrastructure providers. These partners are permitted to access your personal data only to the extent required to perform their specific function, and they are contractually obligated to handle your data securely and in accordance with applicable Philippine data privacy law. They are not permitted to use your data for any purpose beyond what we have authorised.
In certain circumstances, ph 28 may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines. This would occur only where we are legally obligated to do so — for example, in connection with an anti-money laundering investigation, a court order, or a request from the relevant gaming regulator. We will always seek to limit such disclosures to the minimum information required and will notify you where we are legally permitted to do so.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have a number of rights in relation to the personal information that ph 28 holds about you. These rights are designed to give you meaningful control over your own data and to ensure that we handle it responsibly and transparently at all times. We are committed to honouring these rights promptly and without unnecessary barriers.
You have the right to access the personal information we hold about you and to request a copy of it in a commonly used format. You also have the right to correct any inaccurate or incomplete information on your account — for example, if your mobile number or payment details have changed. If you believe that ph 28 is processing your personal data in a way that is unlawful or no longer necessary, you have the right to request that we restrict or stop that processing, subject to any legal obligations we may have to retain certain records.
You may also request the deletion of your personal data in circumstances where we no longer have a legitimate reason to retain it — for example, if you have permanently closed your account and all outstanding financial matters have been resolved. To exercise any of these rights, please contact our support team with your request and we will respond within the timeframe required under Philippine law. We may need to verify your identity before processing certain requests to protect the security of your account.
ph 28 uses industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as payment details is handled in accordance with the security standards required by our payment processing partners. Our systems are regularly reviewed and updated to address emerging security risks.
Access to your personal data within ph 28 is restricted to staff and service providers who genuinely need it to perform their role. All personnel with access to player data are trained on data privacy obligations and are bound by confidentiality agreements. We maintain detailed access logs and conduct periodic internal reviews to ensure that data access remains appropriate and proportionate at all times.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — we strongly recommend using a strong, unique password for your ph 28 account and never sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately so we can take swift action to protect your information.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ph 28 is handling your personal information, please reach out to our support team. You can contact us by email at support at ph28.fun and we will do our best to respond promptly and helpfully. We take all privacy-related queries seriously and will escalate any unresolved concerns to the appropriate internal team for review.
ph 28 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make a material change to this policy, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players through their account contact details. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled.
For full details on your rights under Philippine law, refer to the Data Privacy Act of 2012 (RA 10173) and the guidelines issued by the National Privacy Commission.
Now that you know how we protect your personal data, you can register with confidence. Join thousands of Filipino players enjoying sports betting, slots, and casino-style entertainment — all in Philippine pesos with trusted local payment methods.